What type of software allows managers to control an employee's computer remotely?

Remote desktop software is designed specifically to enable users, including managers, to access and control a computer from a different location. This type of software allows for full control of the desktop environment, enabling activities such as file management, application usage, and system configuration as if the user were physically present at the machine.

This capability is particularly useful in various business settings for troubleshooting, training, or managing remote teams effectively. Unlike antivirus software, which is focused on protecting computers from malware, and spyware, which typically operates covertly to gather information without the user's consent, remote desktop software explicitly facilitates authorized access and control, enhancing productivity while ensuring that it is done within legal and ethical boundaries.

Network monitoring software, while useful for observing network traffic and performance, does not provide direct control over endpoints, making it different from remote desktop solutions. The primary function of remote desktop software is its ability to bridge the distance between a manager and an employee's computer, providing necessary oversight and support when required.